# Chris Wilson - Digital Operations Consultant
Source: https://hello.cv/chriswilson
Berlin

## Links
- LinkedIn | www.linkedin.com/in/chrisnwilson

## About
I specialize in helping SMEs streamline operations and implement bespoke operational systems: applications, integrations, AI and automations. Building on 15+ years experience in UX and digital strategy, I translate complex needs into impactful solutions.

## Strengths
### Business Process Automation
### Workshop Facilitation
### Cross-Functional Collaboration
### Digital Product Development

## Work
### Principal | Condiment Digital
https://condiment.digital
Helping businesses digitalize the painful stuff, so they can focus on the valuable stuff.
- Managed customer journey touchpoint guidelines for global model roll-outs on behalf of one of the world's largest auto manufacturers.
### Product Design Advisor | Klim
Guiding a growing team during their user experience evolution from concept to Series A.
- Mentored the design team on user research, design decision-making and stakeholder management as they pursued product-market fit.
### User Experience Lead | Keep Studio
Conceiving purposeful digital interfaces for a diverse set of European & Silicon Valley partners.
- Unified fragmented legacy applications into a cohesive IoT user experience for one of Europe's leading heating manufacturers.
- Synthesized & integrated traditional sales processes into the new ecommerce operations for Germany's top logistics enterprise.
### Digital Strategist & UX Designer | Freelance
Creating custom strategies for brands' online debuts and communication channels.
### Senior Digital Strategist | Nerd Communications
Overseeing cross-discipline projects at the intersection of mobile, web, and brand.
### Market Analyst | research2guidance
Synthesizing actionable insights from across the emerging mobile device market.
### Customer Experience Manager | TemboSocial
Executing custom roll-outs of employee engagement tools for Fortune 1000 clients.

## Certificates
### Workshopper Master
AJ&Smart | 2025-01-22
### User Experience Design
General Assembly | 2013-06-01

## Education
### George Brown College | Strategic Relationship Marketing
### University of Toronto | German Language & Literature

## Source
Read this profile on Hello.cv: https://hello.cv/chriswilson
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